Privacy Policy

Privacy Policy

Grafted Design Build · Last Updated: October 24, 2026

Grafted Design Build (“we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our services.

1. Information We Collect

When you submit an inquiry through our website, we may collect:

  • Your name

  • Email address

  • Phone number

  • Property address

  • Project details and other information you choose to share

We may also collect limited technical information about website visits, such as pages viewed, general traffic patterns, and browser or device information, depending on the tools enabled on our website.

2. How We Use Your Information

We use information collected through our website to:

  • Respond to inquiries and communicate with prospective clients

  • Evaluate project requests and discuss potential services

  • Prepare proposals and provide information about our services

  • Maintain client and project records

  • Improve our website and customer experience

  • Meet applicable legal and business obligations

We do not use information submitted through our contact form for unrelated purposes without an appropriate basis.

3. How Information Is Stored and Shared

Our website is built and hosted using Framer, and we use Zoho to manage customer inquiries and business communications.

Information submitted through our website may be processed or stored through these services and any other providers necessary to operate our website and business.

We may also share relevant information with professional advisers or service providers where necessary to respond to inquiries, carry out requested services, or meet legal obligations.

We do not sell contact information submitted through our website to third-party marketing lists.

4. Website Analytics and Cookies

We may use website analytics to understand how visitors use our website and improve its performance.

Our website platform, Framer, provides built-in analytics. Additional analytics or advertising technologies may be introduced in the future.

If we use cookies or similar technologies requiring notice, consent, or opt-out choices under applicable law, we will provide the appropriate information and controls.

5. Marketing Communications

We may contact you regarding inquiries, projects, or services you have requested.

If we offer optional promotional emails or text messages, we will provide the notices, consent options, and unsubscribe methods required by applicable law.

Submitting a project inquiry does not automatically enroll you in promotional communications.

6. Information Security and Retention

We take reasonable measures to protect the information we collect from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to respond to inquiries, maintain business records, provide services, and fulfill applicable legal obligations.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal requirements and exceptions.

To make a request, contact:

If additional privacy rights apply under California law or other applicable laws, we will honor those rights as required.

8. Children’s Privacy

Our website is intended for individuals seeking residential design and related services and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

9. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of those websites.

10. Changes to This Policy

We may update this Privacy Policy as our business, website features, or legal requirements change.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Grafted Design Build

Business location: 3035 Malabar St., Los Angeles, CA 90063